How to Cancel Your Kling AI Subscription
Whether you’re done with Kling AI or just taking a break, canceling is straightforward — once you know where to look. The key thing upfront: your cancellation method depends entirely on how you originally subscribed. Website subscribers cancel through Stripe. Mobile subscribers must cancel directly through Google Play or the Apple App Store — not the Kling AI website.
Before You Start
- An active Kling AI subscription
- Access to the email address you used to sign up
- Know where you originally subscribed: Kling AI website (Stripe), Google Play, or Apple App Store
Method 1: Cancel via the Kling AI Website
Use this method if you signed up directly on the Kling AI website. Cancellation goes through Stripe, which handles Kling AI’s billing.
- Sign in to your Kling AI account in a browser.
- Click your profile icon (bottom-left corner) to open your account settings.
- Go to Subscription / Billing and click Manage next to your active plan. This redirects you to the Stripe billing portal.
- Stripe will ask you to confirm your email address — it sends a one-time login link. Open it to access your billing dashboard.
- Find your Kling AI subscription and click Cancel subscription. Follow all confirmation prompts until you see an explicit cancellation confirmation screen.
Note: Your subscription stays active until the end of the current billing period. Kling AI does not offer pro-rated refunds by default.
Method 2: Cancel via Google Play
If you subscribed through the Android app, you must cancel from Google Play — canceling on the Kling AI website won’t stop Google billing.
- Open the Google Play Store and tap your profile icon (top-right corner).
- Go to Payments & subscriptions → Subscriptions.
- Find Kling AI in the list and tap Cancel subscription.
Method 3: Cancel via Apple App Store
If you subscribed through the iPhone or iPad app, cancel through Apple — the Kling AI website has no control over App Store billing.
- Open Settings on your device and tap your Apple ID name at the top.
- Tap Subscriptions.
- Find Kling AI in the list and tap Cancel Subscription.
What Happens to Your Credits
Credit behavior after cancellation depends on which type of credits you have. Based on community reports and third-party sources (not official Kling AI documentation — verify with their support if this is critical for you):
- Monthly subscription credits — do not roll over. Any unused credits are forfeited when your billing cycle ends and your account downgrades to the free tier.
- Top-up (purchased) credits — unlike subscription credits, these remain valid for up to 2 years and are not lost when you cancel.
- Failed generation credits— credits refunded from failed generations do not expire and carry over.
- Free daily credits — no longer available once you drop to the free plan.
Practical tip: Use up your remaining monthly credits before your billing period ends — Kling AI does not refund unused credits.
Common Mistakes
| Mistake | What to do instead |
|---|---|
| Trying to cancel on the website when you subscribed via mobile | Cancel through Google Play or Apple App Store — website cancellation won’t stop store billing |
| Stopping halfway through Stripe’s confirmation prompts | Click through every step until you see an explicit cancellation confirmation screen |
| Expecting a refund after canceling | No pro-rated refunds — you keep premium access until the current billing period ends |
| Assuming cancellation deletes your account | Your account is downgraded to the free plan, not deleted |
Quick Recap
- Website subscribers cancel via the Stripe portal, accessed from Kling AI’s Subscription / Billing page
- Google Play subscribers cancel through Google Play → Payments & subscriptions → Subscriptions → Kling AI
- Apple App Store subscribers cancel through Settings → Apple ID → Subscriptions → Kling AI
- Subscription stays active until the billing period ends — no pro-rated refunds
- Canceling does not delete your account — you’re moved to the free plan
- If cancellation isn’t working, Kling AI support can process it manually within ~7 business days
Quick FAQ
Will I lose access to Kling AI immediately after canceling?
No. Your subscription stays active until the end of your current billing period. After that, your account is downgraded to the free plan — it is not deleted.
Can I get a refund after canceling my Kling AI subscription?
Kling AI does not offer automatic pro-rated refunds when you cancel. You keep premium access until the billing cycle ends, then your account reverts to the free plan.
What if cancellation isn't working?
If you run into issues, Kling AI support can manually process your cancellation within approximately 7 business days. Reach out through their official support channels.
Do I need to cancel from the same place I originally subscribed?
Yes. If you subscribed through Google Play or the Apple App Store, you must cancel through those platforms. Canceling on the Kling AI website will not stop mobile store billing.
Do unused credits expire when I cancel?
Monthly subscription credits expire at the end of your billing cycle and are not refunded. Top-up (purchased) credits stay valid for up to 2 years. Credits from failed generations do not expire. Use your monthly credits before your billing period ends to avoid losing them. Note: this is based on community reports — confirm with Kling AI support for your specific account.
Written by
Marco Sansalone
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