How to Cancel Your Vizard Subscription (Without Getting Charged Again)

Cancel or switch your Vizard plan from inside the app, keep your access until the billing period ends, and stop the next auto-renewal charge before it hits your card.

Vizard handles cancellations as pure self-service — there’s no “email us to cancel” hoop. Everything happens on one screen inside your workspace. The part people get wrong isn’t finding the button; it’s the timing. Vizard plans renew automatically, so cancelling a day late still bills you for the next cycle. This guide covers cancelling correctly, plus the two edge cases worth knowing: one-month plans and switching your billing cycle.

What you need:

• A Vizard account on a paid plan (Creator or Business). Free accounts have nothing to cancel.
• Access to the workspace where the plan was bought — you need to be the account holder.
• Your renewal date (you’ll find it on the Subscription page in Step 1). It’s the deadline that actually matters.

Log in to the Vizard web app, open your profile, and click Subscription. You can also reach it from Workspace → Subscription — both land on the page that holds the cancel option.

This one page is your billing control panel: current plan, billing period, and renewal status all live here. If you remember one location from this guide, make it this one.

On the Subscription page you have two self-service choices: cancel the paid plan outright, or switch tiers (for example, downgrade Business → Creator instead of leaving).

Cancelling doesn’t cut you off immediately. Per Vizard’s terms, the plan simply expires at the end of your current billing cycle — you keep everything you paid for until then. A downgrade takes effect the same way.

Tip: If you still use Vizard occasionally, downgrading beats cancelling — you drop to a cheaper tier without losing your account, projects, or history.

After cancelling, check that the page reflects it — look for a downgrade or an end date, some signal it saved. Then write down your renewal date.

Here’s why: Vizard states that Creator and Business plans “renew automatically at the end of each billing cycle unless duly terminated.” If you don’t cancel before that date, the card on file is charged for another full cycle.

Warning: If the page still shows an active paid plan with no end date, treat the cancellation as not saved and redo it.

Vizard officially supports short-term use. Pick the month-to-month payment option when subscribing, then cancel before the next billing cycle begins. You get the full paid month and it won’t roll into a second charge.

This is the clean way to cover a launch, a campaign, or a one-off project. The only failure mode is forgetting to cancel in time — so it pairs directly with the renewal-date note from Step 3.

Changing your billing cycle is not a UI toggle. To go from yearly to monthly, Vizard asks you to send a request in the in-app chat rather than doing it yourself.

Read this before switching: Vizard’s own note — “once you switch your plan, the previous months will no longer have the yearly discount and will be charged at the monthly rate.” Dropping a yearly plan mid-term can claw back the discount you already used, so do the math first.

Going the other way (monthly → yearly) is handled as an upgrade and starts a new billing cycle immediately, so it isn’t a like-for-like swap either.

Vizard is explicit that refunds apply only to unused services: “Once you commence using Vizard’s services, including but not limited to uploading data and utilizing our tools, it will be considered as the service being used.” So if you’ve already processed a video, a refund is unlikely — and unless it’s a genuine billing error, processing fees may be deducted from any refund.

Unverified claim: Some third-party guides quote a “7-day refund window.” That figure is not stated in Vizard’s official refund article — treat any specific deadline as unconfirmed and ask support directly.

Practical advice: Because refunds are conditional, the safest habit is to test Vizard on the free plan (or a single month) before committing to a long annual contract.

• Cancel from Profile → Subscription (or Workspace → Subscription).
• The same page lets you switch tiers or cancel.
• Plans auto-renew unless terminated — cancel before the renewal date.
• Access lasts until the end of the paid period.
• Refunds cover unused services only; contact support, expect possible fees.
• Monthly ↔ yearly changes go through in-app chat, not the UI.