Crisp

AI-powered customer messaging platform with live chat, chatbots, shared inbox, and multichannel support

Category:

Communication & Interaction

Pricing:

Crisp - AI-powered customer messaging for live chat, chatbots, and multichannel support

Crisp is the best AI tool for Communication & Interaction and the best AI Chat Bot for unifying all your customer communication channels.
This free tool empowers businesses to connect with customers via live chat, AI-powered chatbots, email, and social media channels from a single platform.

No special hardware is required, and Crisp works in any modern browser. It offers desktop and mobile apps, making it easy for teams to stay connected.
Installation is quick—add the Crisp widget to your website and integrate it with popular tools like Shopify, WordPress, and HubSpot.

Crisp is designed with ease of use in mind, offering an intuitive interface and minimal training requirements. AI automation handles FAQs and repetitive tasks, freeing your agents to focus on complex queries.
The platform is GDPR-compliant and encrypts data in transit and at rest, with role-based permissions and customizable retention policies.

Scalable for businesses of all sizes, Crisp supports startups through to enterprises with automation, analytics, and multichannel capabilities.
Its free plan includes core features, while paid plans unlock advanced automation, integrations, and unlimited conversation history—ensuring you can grow without limitations.

“Crisp has transformed how we manage customer interactions, making our team faster and more collaborative.”

— Capterra Reviewer

“The chatbot automation in Crisp saves us countless hours each week.”

— G2 Reviewer

Key Features:

Unified Inbox: Combine chat, email, and social media messages in one interface.
AI Chatbot: Automate responses to common questions with natural language processing.
Knowledge Base: Publish help articles and surface them in chat automatically.
Multichannel Support: Integrate with WhatsApp, Instagram, Messenger, and more.
Integrations: Connect with CRM, eCommerce, and marketing tools seamlessly.

Why Use Crisp?

Faster Responses: Reduce wait times with automation and routing.
Ticket Deflection: Use AI to suggest relevant help articles instantly.
All-in-One Platform: Manage sales, support, and marketing from one tool.
Data Security: Maintain GDPR compliance and protect customer data.

FAQ

What is Crisp?

Crisp is an AI powered customer messaging platform that unifies live chat email social and messaging channels into one shared inbox with chatbots a knowledge base campaigns and a lightweight CRM to help support sales and marketing teams reply faster and grow revenue

What makes Crisp different from Intercom?

Crisp focuses on a multichannel shared inbox with clear pricing generous seat allowances and EU based data hosting while Intercom often prices features as separate modules Crisp also offers a visual automation builder and AI assisted replies that are included on higher tiers making it simple to deploy chatbots and workflows without extra addons

Is Crisp free or paid?

Crisp offers a free plan for basic live chat and a paid Pro tier plus an Unlimited tier that add advanced automation chatbots knowledge base status page integrations and reporting for growing teams

Does Crisp offer integrations?

Yes - Crisp connects with website platforms ecommerce tools CRMs and automation services through its plugin marketplace including WordPress Shopify WooCommerce Slack Zapier and Make plus native channels like WhatsApp Instagram Messenger Telegram email and SMS

How does Crisp handle privacy?

Crisp is GDPR compliant with EU based data hosting encryption in transit and at rest role based access controls audit logs data export and deletion tools and a data processing agreement available for customers