How to Cancel Higgsfield AI Subscription
Higgsfield AI is a generative video platform that offers subscription plans on a monthly or annual basis. Canceling your subscription requires navigating through specific account settings. This guide provides step-by-step instructions based on official documentation and verified user experiences.
Method 1: Through Your Account Settings (Recommended)
- Click your profile icon in the top-right corner of the dashboard
- Select “Manage Account” from the dropdown menu
- Navigate to the “Subscription” tab
- Click “Manage Subscription”
- Scroll down to locate the “Danger Zone” section (this contains the cancellation option)
- Click the arrow/dropdown to expand the danger zone warning
- Review the cancellation warning, which states that canceling will result in immediate loss of access to premium features at the end of your current billing period
- Click “Cancel Subscription” and confirm your choice
- You will receive a confirmation email at the address associated with your account
Method 2: Contact Support via Email
If you cannot locate the cancellation option through your account, you may email support directly:
- Email: support@higgsfield.ai
- Important: Requests must be sent from the email address registered to your account
- Note: The company will not accept cancellation requests from third parties
Quick FAQ
Will I get a refund when I cancel my subscription?
No. Higgsfield does not offer refunds for subscription renewals or the current billing term. You will retain access until the end of your current billing period, but no prorated refund will be issued. The only refund option available is for initial purchases within 7 days if no Credits have been used.
When should I cancel to avoid being charged again?
Cancel before the last day of your current billing cycle. Once the subscription auto-renews, you’ll be charged for the full next term. Check your billing date in your account settings to plan accordingly.
What happens to my videos and projects after cancellation?
If you simply cancel the subscription, your content remains in your account but you lose access to premium features. If you close your entire account, your content becomes inaccessible immediately and is permanently deleted within 90 days.
How long does it take for cancellation to take effect?
Cancellation is immediate, but you retain access until the end of your current billing period. You’ll receive a confirmation email shortly after submitting the cancellation request.
Written by
Marco Sansalone
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